CCCS Case Study
Submitted by stuart on Wed, 2010-02-03 11:02
The the CCCS (consumer credit councelling service) are the UKs biggest debt management orgainisation with nearly 100,000 customers. The credit crisis has exacerbated the situation markedly in the past 2 years and as a result the organisation found itself expanding rapidly.
Fire Events was recommended by another of our clients, Lowell Group in Leeds, to devise and run an ongoing SMT Leadership Program. This ran for 10 months with the final module being delivered in July 2009. The course was ran for 14 members of the SMT team.
outcome of the program?
- they all learnt something
- they all had serious fun
- they have direction
- they have support
- they have a vision
- their morale was lifted
- they all challenged themselves in some way.
Our ongoing work with the CCCS involves one on one coaching and just being there when they need us.
About CCCS
The CCCS are the UK’s leading money advice and debt management charity providing free, confidential advice and support to help hundreds of thousands of people and families each year achieve a resolution to their money worries and a start towards a more secure financial future.
The Foundation for Credit Counselling, based in Leeds, is a charity registered in England and Wales, operating under the well known name of Consumer Credit Counselling Service (CCCS) in the United Kingdom.
Testimonial:
"A big thank you for the programme! I found it immensely enjoyable & I have no doubt that we will continue to see growth in the leadership team over the next months and even years that stems from what they have learned from the programme and you."
- Gordon Bell, CEO, The Consumer Credit Counselling Service, July 2009.